Support

Casino Heritage support is available to all players right around the clock and regardless of whether you need assistance opening your new Heritage account, collecting your welcome bonus or cashing out your slots and games winnings there are many ways in which you may connect with them. No matter if you're a Heritage mobile casino player or prefer the action on your home PC the team will assist and as well as your casino enquiries they’ll also deal with poker, e-esports and sportsbook questions too. While the extensive FAQ section should answer all of the more commonly answered questions, the support team are of course happy to help when needed and getting in touch with them is all so simple.

  • Live Chat: You may connect with the Heritage support team via live chat as and when you wish and this is the preferred method for the majority of both mobile and instant play players simply due to the speed and convenience. You'll see live chat buttons in the lobby and the cashier and a quick click will open up a dialogue box that allows you to chat in real time with an agent.
  • Email: Should you wish then you may use the email option and when sending your email please provide as much information as possible. An agent will always reply within 24 hours and very often much sooner.
  • Free Phone: You may use the Heritage toll free phone number to connect with a support team member in the good old fashioned way should you wish and agents are ready to take your call 24 hours a day.

No matter what your query and no matter what time of day or night it is the Heritage customer help team, are always ready to assist.